Terms of Service

Introduction

Welcome to the 360LINE d.o.o. website, located at www.good-holds.com. The following terms and conditions govern your use of this website and the services provided by 360LINE d.o.o. (referred to as “we,” “us,” or “our”). By accessing or using our website, you agree to comply with and be bound by these Terms of Service (“TOS”).

Company Name and Address: 360LINE d.o.o. Bač 49A, Bač, 6253 Knežak, Slovenija
Contact Information: Customer support email: info@360holds.com

Acceptance of Terms

By accessing or using our website, you indicate your acceptance of these TOS. If you do not agree to these terms, please do not use our website.

Changes to Terms

We reserve the right to modify these TOS at any time. Any changes will be posted on this page, and we will notify you by updating the date at the top of the TOS. Continued use of the website after such changes constitutes your acceptance of the new terms.

User Obligations

Users must be of legal age to form a binding contract and must not engage in any prohibited activities on the website. Prohibited activities include, but are not limited to, violating any laws, infringing on intellectual property rights, or transmitting harmful content.

Account Registration

Currently, there is no requirement for account registration to use our website.

Product Information

Our website offers information about our products, including descriptions and pricing. Most PE holds are made to order, any stock availability must be confirmed via email.

Orders and Payments

To place an order, please contact us at info@360holds.com. We will provide lead times and details for production. Payment is accepted via bank transfer, with specific instructions provided upon inquiry.

Shipping and Delivery

Shipping methods, delivery times, and associated costs will be communicated through email correspondence. We offer various shipping options or customers may arrange their own shipping.

Returns and Refunds

We strive for customer satisfaction. If you encounter any issues with your order, please contact us at info@360holds.com. Our policies cover damaged shipments, unmet expectations, incorrect orders, and faulty products. Please review our detailed Returns and Refunds policy on our website for more information.

Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of 360LINE d.o.o. and is protected by copyright laws. Unauthorized use of our content is prohibited.

Limitation of Liability

360LINE d.o.o. is not liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our website. This includes, but is not limited to, damages for loss of profits, data, or other intangible losses.

Governing Law

These TOS are governed by and construed in accordance with the laws of Slovenija. Any disputes arising from these terms will be resolved in the courts of Slovenija.

Dispute Resolution

In the event of a dispute, we encourage users to first contact us directly to seek a resolution. If the dispute cannot be resolved amicably, it will be handled through binding arbitration in accordance with Slovenian law.

Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy, which is incorporated into these TOS by reference, to understand how we collect, use, and protect your personal information.

Termination

We reserve the right to terminate or restrict access to our website at our discretion, without notice, for any conduct that we believe violates these TOS or is harmful to our interests or other users.

 

Cookie Policy

This website uses cookies. Cookies are small text files that most websites store on users’ devices when they access the internet. They are used to recognize individual devices that users have used to access the website. The storage of cookies is entirely controlled by the browser used by the user – the user can limit or disable the storage of cookies as desired.

The website good-holds.com, owned by 360LINE d.o.o., uses web cookies for its operation. In case of a change in cookie settings, you can click on “open settings”. In addition to personal data provided by users, 360line d.o.o. also collects information through cookies; this may include the website linked to the site, the web pages visited on good-holds.com., the duration of the visit on the good-holds.com website, without identifying the user’s identity. The data provided to 360line d.o.o. by users or collected through cookies is processed for the following purposes: for statistical purposes, to identify server problems, to manage websites, to prepare products and services ordered by users, and for other purposes.

Types of Cookies We Use

  • Necessary Cookies: These cookies are essential for the website to function properly and cannot be switched off in our systems.
  • Preferences Cookies: These cookies allow the website to remember choices you make, such as your language preferences.
  • Analytics Cookies: These cookies help us understand how visitors interact with our website, providing information about areas visited, time spent, and any issues encountered.
  • Marketing Cookies: These cookies are used to track visitors across websites to display relevant advertisements.

Consent

We require your explicit consent to use cookies. A cookie consent banner will appear when you first visit our website, allowing you to accept or reject cookies.

Opt-Out Information You can manage cookie preferences through your browser settings.

Additionally, you can opt out of certain cookies by visiting the third-party service provider’s website.

Third-Party Cookies

We use third-party services such as Google Analytics and Facebook Pixel, which may place cookies on your device.

For more information, please review their privacy policies:

 

Data Retention

The data collected through cookies is retained for a period necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

User Rights

Under data protection laws, you have the right to access, correct, or delete your data. To exercise these rights, please contact us at info@360holds.com.


Privacy Policy

Introduction

360LINE d.o.o. respects your right to privacy and is committed to protecting your personal data. In providing our services through the website www.good-holds.com, we adhere to the relevant laws and regulations governing data protection, particularly the Slovenian Personal Data Protection Act, the Electronic Communications Act, and the EU General Data Protection Regulation (GDPR). The purpose of this Privacy Policy is to inform you about the purposes for which your personal data is collected and how it is used, as well as your rights regarding the data we hold about you and how to exercise those rights.

360LINE d.o.o. is committed to ensuring that any personal data collected through our website is used in accordance with this Privacy Policy and will not be sold, lent, or otherwise disclosed to third parties, except as required by law.

Data Controller

The data controller of your personal data is:

360LINE d.o.o.
Bač 49A, 6253 Knežak
info@360holds.com
Tel: +38651695695

We take your privacy seriously and have appointed a Data Protection Officer (DPO) to address any questions you may have regarding the processing of your personal data. Our DPO can be reached at info@360holds.com, tel. +38651695695. All matters handled by the DPO will be treated with strict confidentiality. The ultimate responsibility for compliance with data protection laws rests with the company’s director.

Purpose of Data Processing and Types of Personal Data

All personal data you provide to us will be treated confidentially and used only for the purposes for which it was provided. Should we need to process your data for a different purpose, we will contact you in advance and request your consent.

Visiting the Website

When you visit the 360LINE d.o.o. website (www.good-holds.com), the web server automatically stores log files (e.g., IP address, browser version, visit time). These data are processed for the purpose of maintaining website visit statistics. 360LINE d.o.o. does not process these data separately nor do we link them with other data.

Inquiries

On our website, you can fill out a web form to submit your data to access certain electronic materials. In this context, we collect the following voluntarily provided data:

  • First name
  • Email address

All data collected through this website or otherwise communicated to 360LINE d.o.o. is collected for the purpose of conducting our core activities, such as consulting and sales, responding to your inquiries, preparing offers, potentially preparing and concluding contracts, and fulfilling contractual obligations. Processing this information is necessary for the provision of the service, and such processing may commence as soon as you enter into a contractual relationship with us. If you do not wish to provide this data, we will not be able to send you an offer or enter into a contract with you.

Newsletter Subscription

You can subscribe to receive notifications and information about our services and activities on our website. 360LINE d.o.o. may inform you about new services, potential promotions, or contests directly related to 360LINE d.o.o. or its services via email or phone. You will receive these updates approximately once a week. These data are processed based on your consent, which you can revoke at any time.

Data Recipients

All data collected based on the aforementioned legal grounds will be used in accordance with the purpose for which they were collected and will not be disclosed to third parties without your consent. Within the scope of legal authorities, your personal data may be disclosed to the following data recipients:

  • Providers of postal services, delivery services, document and data carrier destruction services;
  • Providers of information technology services within the scope of software servicing and maintenance;
  • Website administrators and managers.

360LINE d.o.o. will not transfer your personal data to third countries or international organizations.

Data Retention Period

We ensure that your data is stored only for as long as necessary to fulfill the purpose for which it was collected, specifically:

  • Web server log files are retained for [maximum retention period according to Slovenian law].
  • Inquiry data is retained until the end of the year following the last inquiry.
  • Data related to business cooperation and concluded contracts are retained for [number] years after the end of cooperation.
  • Your contact details for direct marketing purposes are processed until you withdraw your consent.

If there is a different statutory retention period for certain data processed for the execution of contracts (e.g., accounting or tax data), the retention period is 10 years. During this period, data processing is limited.

Data Protection Measures

360LINE d.o.o. is committed to protecting the personal data you provide through our website. We will take all necessary measures to protect personal data against any breaches or misuse. Personal data is stored in electronic form. Our computer systems are protected by technical and organizational measures that prevent accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access to your personal data.

Upon the termination of the need for data processing, i.e., after fulfilling the purpose for which the data was collected, the data will be immediately irreversibly and permanently deleted.

Please note that our website contains links to other websites that are not affiliated with 360LINE d.o.o. We are not responsible for the data protection practices on these external websites.

Your Rights

360LINE d.o.o. ensures the exercise of all your rights related to the processing of your personal data.

Unsubscribing from Newsletters

If you no longer wish to receive newsletters by email, you can unsubscribe using the automatic unsubscribe link in each email, or send an email with the subject “UNSUBSCRIBE” to info@360holds.com. If you no longer wish to receive notifications by phone, you can notify us at +38651695695.

An individual whose personal data is being processed may request 360LINE d.o.o. to:

  • Confirm whether data related to them is being processed,
  • Provide access to personal data (i.e., viewing and copying or copying them),
  • Provide information regarding the processing of data (e.g., purpose of processing, type of personal data, users to whom personal data has been disclosed or will be disclosed, the anticipated period of data retention, technical and organizational measures for data protection, etc.),
  • Enable the right to erase personal data (“right to be forgotten”),
  • Enable the right to restrict processing,
  • Enable the right to object to processing if data processing is based on the legitimate interest of the controller, including profiling,
  • Enable the right to data portability and provide the data in a commonly used and machine-readable format or transfer it directly to another controller,
  • Enable the right to withdraw consent when personal data is processed based on consent, where withdrawal of consent does not affect the lawfulness of processing carried out before its withdrawal,
  • Provide additional information regarding their right to file a complaint with the competent supervisory authority.

360LINE d.o.o. will respond to requests from individuals regarding their personal data without undue delay and no later than the statutory deadlines.

Contact

For questions about the confidentiality of your data, the method of data collection and processing, or requests to exercise your rights regarding your data, please contact the Data Protection Officer at 360LINE d.o.o.:

Phone: +38651695695
Email: info@360holds.com

Changes

We reserve the right to periodically update this Privacy Policy to reflect changes in our practices and applicable laws. Therefore, we ask you to review the current version of the policy before providing any personal data to stay informed about any changes or updates.

Bač, July 2024